Shipping & Returns

Shipping Information

Pick up of furniture orders in Bella Vista is without any charge. Costs for white glove delivery service will depend on your location and needs. Please contact us with address for white glove delivery. White glove treatment means we set it up where you want it. All furniture will be inspected by purchaser at delivery for any defects and approval obtained.

Returns & Exchanges FAQ's

Because every piece of Anvil & Oak furniture is custom built and/or finished to order and therefore is not re-sellable by Anvil & Oak, our return policy only covers product defects noted on delivery and inaccurate orders. In the rare event that your order is built inaccurately or has a defect, Anvil & Oak will replace the furniture and correct the issue.

Our furniture is built from solid wood and iron that is distressed and has a reclaimed look. Our finishes are applied by brush. Any characteristics of handmade furniture should not be considered defects.

In the rare event that your furniture is damaged in transit, Anvil & Oak will correct the issue at no additional charge as long as the damage is properly noted upon delivery.

If you have any questions concerning our refund policy, please call or email us.